.svg)
Healthy North Coast PHN
.svg)
Receive expert care from a team of psychiatrists who are able to treat a broad spectrum of mental illnesses. Our psychiatrists are dedicated to making a difference in the communities they serve and will provide you with a treatment plan tailored for your specific needs.
We offer convenient telehealth consultations from your home if you have a support person with you, such as a family member, friend or support worker. Alternatively you can have your telehealth appointment at the telehealth hub in Penrith, your local GP clinic or at a psychosocial service office.
We’ll work closely with your GP and create a multidisciplinary care team just for you, that delivers the treatment you need. The psychiatrist will work closely with your GP & psychosocial support worker to empower them to provide you with the highest quality care
%20(736%20x%20736%20px).png)
Who can we help?
- A broad spectrum of mental illness.
- Patients currently supported by another local psychosocial support service.
- Patients with barriers to access.
What are the exclusions?
- Age limits: This service is for those who are 12+.
- Treatment for neuro-developmental disorders (ADHD/ADD & ASD) are excluded from the program.
- The PHN Services are designed for treatment only. No additional reporting will be provided.
I am eligible. How do I apply?
For information on your eligibility, feel free to contact the Healthy North Coast Mental Health Spoke Service on 1800 595 212. We've also compiled a list of FAQs right here:
How it works
Referral
Contact the Healthy North Coast Mental Health Spoke Service to discuss your eligibility on 1800 595 212.
Book Your Intake Call
You will receive an SMS from Dokotela to book an intake call with one of our Clinical Care Coordinators (CCC).
Intake Call
During this call, your CCC will assist in preparing you for your psychiatry session, gather information about your treatment goals, complete relevant diagnostic tools, and schedule an appointment with a psychiatrist best suited to your needs. This process is designed to ensure you feel informed, supported, and ready for the next steps in your care.
Preparing For Your Session
Think about whether you’d like to bring along family members, friends, or other mental health professionals who are part of your support network.
Psychiatry Appointment
In your session, the psychiatrist will complete a detailed assessment, discuss possible diagnoses and work with you on a treatment plan. They’ll also coordinate with any other clinicians you’re seeing, including your GP, to ensure your care is well-managed.
Visit your GP
After your appointment, your GP will receive a summary of your treatment plan. It's important to review this with them, as they may have additional resources or supports to offer based on the psychiatrist's recommendations. Your GP can also manage your ongoing care, including prescribing medication once you're no longer required to have regular psychiatry sessions.
Follow-up Support
Your Clinical Care Coordinator will arrange a check-in to see how you’re progressing, answer any questions, and schedule your next review with the psychiatrist if needed.
Review Appointment with Psychiatrist
Your psychiatrist will review your progress, answer questions, and adjust the plan if needed based on your feedback.
Feel Better
With a solid support system and personalized treatment plan, you’re on a path to improved mental health.
Still have Questions? Contact us.
Already a patient?
We’ve got all the details outlined so you know exactly how it works for existing Dokotela patients. Just click the link below for an easy step-by-step process.
